Pink City Privacy Policy

At Pink City, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our homeware and fashion goods.

1. Information We Collect

We collect information from you when you:

Make a purchase: We collect your name, billing address, shipping address, email address, and payment details.
Create an account: We collect your name, email address, and password.
Subscribe to our newsletter: We collect your email address.
Contact us: We collect your name, email address, and any information you provide in your message.
Browse our website: We collect information about your browsing activity, such as your IP address, browser type, and pages visited, through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders: We use your payment and shipping information to process your purchases and deliver your products.
To manage your account: We use your account information to provide you with access to your order history and account settings.
To send you newsletters and promotional emails: We use your email address to send you updates about our products, promotions, and news, if you have subscribed.
To respond to your inquiries: We use your contact information to respond to your questions and provide customer support.
To improve our website and services: We use browsing data to analyze website traffic, improve our website design, and enhance your user experience.
To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

3. Data Sharing

We may share your information with the following third parties:

Payment processors: We share your payment details with PayPal and Stripe to process your transactions.
Shipping providers: We share your shipping address with our shipping partners to deliver your orders.
Email marketing platforms: We share your email address with our email marketing platform to send you newsletters and promotional emails.
Analytics providers: We use analytics providers to analyze website traffic and user behavior.
Legal authorities: We may share your information with legal authorities if required by law.

We will never sell your personal information to third parties.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Using secure servers and encryption technologies.
Limiting access to your personal information to authorized personnel.
Regularly reviewing and updating our security practices.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activity. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Rectification: You have the right to correct any inaccuracies in your personal information.
Erasure: You have the right to request the deletion of your personal information.
Restriction: You have the right to restrict the processing of your personal information.
Data portability: You have the right to receive your personal information in a portable format.
Objection: You have the right to object to the processing of your personal information.
Withdrawal of consent: You have the right to withdraw your consent at any time, where applicable.

To exercise these rights, please contact us at enquiries@pinkcityco.com

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: enquiries@pinkcityco.com

This Privacy Policy is written according to The Data Protection Act 2018 (UK regulation) and The General Data Protection Regulation (GDPR - European regulation).